MSRcosmos Scales RPA Deployment to Fuel Digitalisation across Industries
Mumbai: MSRcosmos had launched a scalable Robotic Process Automation (RPA) foundation for enterprise-wide digital transformation through the ‘Connected RPA Platform’. RPA can support companies unburden their processes and employees as it uses software bots to automate repetitive, labor-intensive, and time-consuming tasks across applications and environments to drive faster and more efficient processes in a cost-effective fashion.
RPA is extensively used by businesses to eliminate the need to run boring and repetitive tasks by humans as it can replicate actions from human beings. These “robots” need a set of rules and pre-defined activities to conduct their tasks. They can be set up to execute many tasks and processes in serial and logical order without any human intervention. When a bot does this repetitive work, humans are free to work on something that requires more skill, creativity, and effort. Indeed, RPAs can be used to eliminate errors and generate precise outcomes. Businesses can then focus on a better Return of Investment (ROI). Many legacy and manual business processes require repetitive, data-intensive work which is prone to human error and limits scalability. Information for decision-making spans physical and digital system silos, and many times these systems do not have traditional APIs making them costly to integrate. Through the use of “digital workers” and RPA technologies, MSRcosmos helps automate and scale business processes cost-effectively. When Automation can handle 45% of repetitive activities, it enables businesses to redesign the processes to improve performance, create new customer experiences and unleash human potential. According to a survey done by the International Data Corporation, robotic process automation (RPA) adoption rates in India will increase by 57 percent in the coming year. The report also stated that 56 percent of companies in the country plan to use digital workers and software bots to operate alongside their human staff. Human resources now manage around 76 percent of the surveyed organizations’ volumes of rules-based and repetitive jobs. According to McKinsey, automating business tasks with RPA has a potential ROI of 30–200 percent in the first year. The healthcare, banking, and wealth management industries have begun to reap the benefits of RPA implementation. Utilities, manufacturing, hospitality, and mining are among the industries investing in RPA.
MSRcosmos is fast becoming an industry leader when it comes to RPA given that theirs is the only RPA solution that’s business-led and breaks the cycle of dependency on the IT “things to do” list with robust, developer-free automation, easy web service support, and drag and drop intelligent automation skills, delivering meaningful business-led outcomes. MSRcosmos also sets itself apart with Vera code accreditation for security, segregated environments for private or collaborated automation, secure web service integration for trust & operability, and shared licensing which provides simplicity with governance to support scale. Moreover, with out-of-the-box support for best-of-breed AI providers, and instant access to Intelligent Automation skills, downloadable and ready to deploy on the Blue Prism platform, MSRcosmos is connecting customers to powerful technologies and delivering the power of choice through the Blue Prism Digital Exchange.
With the increasing pressure on the hospital management during the pandemic, it became important to take the help of technological solutions like RPA. MSRcosmos has already delivered positive results for its clients in the healthcare industry, as RPA services from MSRcosmos cost less, and the manual processes can be automated easily which allowed the hospitals to reduce their turnout time and costs as well. RPA assisted the hospital in quicker and smoother billing and discharge, emergency assistance, and claims settlements, and hence created a better customer experience while also saving the client a significant amount of time and money.
RPA has also been shown to be beneficial in non-decision-making processes. Cognitive automation, also known as cognitive RPA, is being considered by businesses to automate increasingly complicated processes. Cognitive RPA can become a critical component of an organization's digitization plan because of technologies like artificial intelligence and natural language processing. Pradeep Kumar, Senior Director & Head of APAC from MSRcosmos commented on the advanced Cognitive RPA Technology, “Cognitive RPA is ideal for businesses looking for an automation solution that can handle increasingly complex tasks without human intervention. It combines RPA with Artificial Intelligence, making it more adaptable and efficient. It has the potential to transform the way businesses operate.”
With Digital Transformation on every company’s agenda, RPA and Cognitive RPA are increasingly being adopted by businesses that are willing to invest in a technology that will deliver precision, efficiency, agility, and save time like no other.
