Advice to the passengers on cancellation of e-tickets
Doubts have been raised regarding the cancellation of e-tickets subsequent to the halting of railway passenger trains. It may be submitted that for trains canceled by railway in its complete run, refund on e-tickets is full and automatic. In this case, no cancellation exercise is required to be done on the part of the user. If user cancels his e-ticket in situations of train cancellations, there are chances he may get less refund. Hence passengers are advised not to cancel e-tickets on their own for those trains which have been canceled by railways.
Train canceled by Railways can be seen on National Train Enquiry System ( NTES ).
The refund amount will be credited to the user account used for booking of e-tickets automatically.
No charges are deducted by the Railways in case of train cancellation.
Siddharth Singh PRO IRCTC
