Ujjivan SFB launches industry first digital on-boarding for its Microbanking customers
New Delhi: In a unique first, across the banking industry, over 60 lakh Ujjivan Small Finance Bank customers, including a significant majority of microfinance women borrowers would now be able to update their mobile number for their individual banking transactions, through a new Paperless, Real time and Secured, OTP based authentication followed by Biometric Authentication process, instantly, via Ujjivan SFB Assisted App.
Ujjivan SFB Assisted App is now designed to enable Mobile Number updation on real time. This makes the updation seamless, ensuring that customers receive service and promotional communication on time. The customers can update the mobile number once every six months through this assisted platform and at any point in time by paying visit to any branch of USFB or by approaching any field staff of the bank.
Speaking on the occasion, Ms. Carol Furtado, CBO, Ujjivan SFB, said: “Financial and Digital inclusion continues to be our mainstay, towards offering state of the art banking services, to the aspiring middle class. We are committed to making banking simple, speedy and safe, at all points in time. This unique feature will benefit our customers, help them embrace and realise the power of staying connected digitally, in the times to come."
